Senior Product Designer

2d2 days ago

Moxie

US · Full-time · $138,299 – $169,033

About this role

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices without burnout or guesswork. We are seeking a Senior Product Designer to embed deeply in the product organization and own design for the most operationally complex areas of the platform.

You will partner directly with PMs and engineers in a true trio model, shaping what gets built rather than executing on a predefined roadmap. The role carries real autonomy across discovery, problem framing, shipping, and measuring impact in domains that affect whether providers trust Moxie to run their business.

You will shadow providers, join account calls, and become the team's expert on complex operational workflows. The PM–design–eng trio model is already established, so you will spend your time doing the work instead of fixing process.

Design problems here reward craft because the bar is whether providers trust the platform to run their business. You will have meaningful product areas to own and the autonomy to make them genuinely better from day one.

Requirements

Experience designing complex operational software in dense, workflow-heavy environments such as scheduling, billing, or inventory
Strong end-to-end ownership with a track record of leading design from discovery to shipped product in alignment with engineers and PMs
Customer-driven instincts demonstrated by proactively talking to users and applying learnings directly in the work
Craft that handles complexity well, making hard things feel simple in workflow-dense interfaces
Collaborative by default, thriving in a tight trio with a PM and TL while raising the bar in design reviews
Fluent with AI tools used actively in the design workflow

Responsibilities

Own your domains end-to-end from discovery and problem framing through shipping and measuring impact
Drive measurable provider outcomes tied to onboarding completion, time-to-task, support ticket reduction, and feature adoption
Build deep customer fluency by shadowing providers and joining account calls to understand complex operational workflows
Elevate the design baseline by addressing structural design debt alongside shipping new features
Shape the roadmap by bringing design-led problem framing to initiative planning and surfacing unnamed problems

Benefits

Real ownership with meaningful product areas to call your own and autonomy to make them better
A team that already works well together in an established PM–design–eng trio model
Design problems that reward craft where the standard is whether providers trust the platform to run their business