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Amazon.com

Data Center Infrastructure Engineer - DCO

5w

Amazon.com

Hong Kong, HK · Full-time · HK$400,000 – HK$600,000

About this role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on.

In this role, you will take ownership of technical issues, utilizing cross-team collaboration to drive resolution. You will use a ticket system to prioritize and track installation, diagnosis, and hardware or network issues, while maintaining service level agreements through rapid response to emergency issues.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

AWS values diverse experiences and encourages candidates to apply even if they do not meet all qualifications. We offer mentorship and career growth through endless knowledge-sharing and resources, and we value work-life harmony with flexible work hours and arrangements.

Requirements

  • 1+ years of computer hardware troubleshooting and repair experience
  • 1+ years of computer networking experience
  • Bachelor's degree
  • 1+ years of data center experience (preferred)
  • Knowledge of data center operations and processes

Responsibilities

  • Perform office hours duty in data center operations
  • Execute capacity landing and decommissioning according to process guidelines
  • Run rack-to-rack cabling including fiber and copper cables per Amazon standards
  • Coordinate rack cabling and perform quality control
  • Innovate and contribute from day-to-day operation experiences to improve operation efficiency
  • Maintain proper media operations according to process guidelines
  • Manage site and maintain tidiness in operation areas
  • Assist with hardware break-fix and troubleshooting according to process guidelines

Benefits

  • Inclusive team culture with employee-led affinity groups
  • Mentorship and career-advancing resources
  • Work-life harmony with flexible work hours and arrangements
  • Opportunity to work on the most challenging problems in cloud infrastructure