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Five9

Associate Platform Engineer Intern - Remote

6d

Five9

US · Internship · $50,000 – $50,000

About this role

Join Five9, a leading provider of cloud contact center software bringing joy to customer experience and cloud innovation worldwide. Our Internship Program offers real, impactful work contributing to Five9's success through Speaker Series, Intern Buddies, Employee Resource Groups, and events. This full-time, fully remote paid 11-week program starts in early or mid-June.

The Intern Associate Platform Engineer role introduces you to Five9 Contact Center Product and Delivery Methodology as an entry-level contributor on the Professional Services Team. Gain knowledge of products, processes, contact center terminology, telephony requirements, and apply it in practice and production environments. Progress to involvement in actual client project implementation while communicating with stakeholders.

Living our values creates a team-first culture enabling innovation, growth, and enjoyment together. We celebrate diversity and foster an inclusive environment empowering employees to be authentic selves. Interns experience supportive teams where people teach about their work.

Expect to learn about Five9 and its special culture, contribute to company success and impactful projects, and grow as a student, employee, and person. Past interns highlight supportive learning, significant work aligning with business goals, and balanced career exploration through networking and skill-building.

Requirements

  • 2+ years college education with focus on computer sciences or related field
  • Exposure to contact center technologies
  • Passionate and ready-to-learn mindset
  • Interest in developing skills toward full Platform Engineer role
  • Basic familiarity with software engineering practices
  • Eagerness to contribute to Professional Services Team

Responsibilities

  • Learn Five9 products and processes
  • Gain working understanding of contact center terminology, processes, and telephony requirements
  • Participate in opportunities to apply knowledge in practice and production environments
  • Become more involved in actual client project implementation work as knowledge develops
  • Effectively communicate with internal and external stakeholders

Benefits

  • Fully remote work arrangement
  • Paid full-time internship
  • Speaker Series to learn from industry leaders
  • Intern Buddies for guidance
  • Employee Resource Groups and networking events
  • Real impactful projects with production exposure