UX Designer

16h16 hours ago

Activate Interactive Pte Ltd

Singapore, SG · Full-time · S$80,000 – S$110,000

About this role

Activate Interactive Pte Ltd is a leading technology consultancy headquartered in Singapore. The company delivers end-to-end application development including mobile and web applications and cloud technology that remove roadblocks and increase business efficiency.

We are searching for a UX Designer to take end-to-end ownership of design work from discovery through to delivery. The role requires someone proactive and independent who can navigate complexity while aligning stakeholders and making evidence-based design decisions.

You will work closely with Product Managers and Engineers in a cross-functional team shaping products that improve how citizens and businesses interact with services. A service design mindset is essential when mapping processes and tackling complex citizen-facing cases.

The position offers the chance to raise the bar for design quality across the team. You will contribute to the design community by piloting new methods and actively participating in learning and sharing sessions.

Requirements

7 years of experience in UX, product, or service design with a strong portfolio demonstrating independent ownership from research through to shipped solutions.
Proven ability to plan and run user research end-to-end, synthesise qualitative and quantitative insights, and apply them to design decisions.
Solid command of interaction design and information architecture with growing fluency in visual hierarchy, layout, and accessibility.
Service design mindset comfortable mapping processes, working with user journeys, and applying service blueprint concepts.

Responsibilities

Lead design end-to-end from scoping research and defining problems through to delivery across flows, information architecture, and interaction patterns.
Plan and run user research independently including guerrilla interviews, usability tests, and contextual inquiry, translating findings into design decisions.
Bring a service design mindset by mapping processes, understanding user journeys, and applying service blueprint concepts to complex cases.
Simplify forms and processes by challenging unnecessary complexity and form fields in business licence applications and citizen-facing services.
Articulate design rationale clearly to PMs and engineers, drive stakeholder alignment with evidence, and make sound trade-offs.
Facilitate workshops with stakeholders to build alignment and drive efforts to simplify forms and processes.
Proactively identify quality gaps and opportunities for improvement in your own work and across the broader team.