Senior Product Manager - Agent Performance & Network

1d1 day ago

Questrade Financial Group

Toronto, CA · Full-time · C$140,000 – C$170,000

About this role

Senior Product Managers at Zolo lead mission-critical business areas as architects of the Elite Force. This role re-engineers professional standards for the real estate industry through network optimization and productivity. The focus centers on driving maximum efficiency from the agent force using advanced partnerships.

Day-to-day work involves leading the transition to value-driven professional suites while managing the agent ecosystem for peak transaction velocity. You will conduct deep-dive analytics to identify performance bottlenecks and translate datasets into outcome-focused strategies. The role includes mastering an outsourced CRM to streamline workflows and multiply productivity.

You report to the Group Product Manager and take full responsibility for the Transaction North Star. Collaboration occurs with Operations, Strategy, and external vendors to convert business objectives into a crisp product roadmap. The environment combines human-centric collaboration with AI-driven innovation in a hybrid workplace.

Career growth and development opportunities exist alongside chances to contribute to community causes. Join a diverse, inclusive team that nurtures curiosity without limits while shaping the future of financial services through AI empowerment.

Requirements

10+ years of product management experience
Ability to independently fetch reports and translate complex datasets into outcome-focused strategies
Experience orchestrating high-performance ecosystems with outsourced CRM platforms
Skill in building revenue-generating services that professional partners adopt

Responsibilities

Build Agent Monetization Products by leading the transition from a free lead-gen model to a value-driven professional suite
Manage Network Health by overseeing the agent ecosystem to ensure supply is lean, high-performing, and achieving peak transaction velocity
Execute Data-Driven Decisions by conducting deep-dive analytics to identify performance bottlenecks and translate datasets into product strategies
Manage the integration and performance of specialized 3rd-party boutique brokerages to meet conversion and expertise standards
Drive Operational Excellence by mastering the outsourced CRM to drive agent discipline and streamline complex workflows
Collaborate with Operations, Strategy, and external vendors to turn business objectives into a crisp, actionable product roadmap